Empowering communities

We design services that address social challenges and empower communities.

Communities and organisations around the world are facing many problems, and solving these problems requires collaboration. Made Open are committed to leveraging the strengths and potential of communities whilst embedding innovation into the core ‘business’ offer of our client partners.

The team at Made Open have worked extensively with organisations in the public, private and charitable sectors. We offer a range of skills and expertise in user research, service design, co-production, facilitation, digital design and communications. More specifically, we help organisations in the following ways:

  1. Designing services that align community expectations with the organisations ability to meet them; utilising a range of tools and techniques to facilitate shared understanding of a problem or opportunity.
  2. Empowering people, staff, communities and organisations through technology; enabling shared-interest social networks to mobilise around ideation, crowdsourcing and the exchange of goods and services.
  3. Implementing processes that enable communities and institutions to create mutually reinforcing action plans; drawing on ‘Collective Impact’ to scale and systemize collaborative services.

Who we are