Reducing the prevalence of falls amongst the vulnerable and elderly.
Teignbridge District Council spends £890,000 per year on house adaptations. With insufficient finances to meet the growing demand for housing services and adaptations, Teignbridge District Council asked Made Open to explore a user-centred design led approach to trial new ways of making homes safer and reducing falls. We explored the issue in more depth and co-developed new ideas for service and system changes.
Mapping out the experiences of people who have fallen identified huge gaps in the system. From recognising people who are not placed at risk of falling after multiple falls at home to learning how older people rarely wish to engage with health and social services through embarrassment (even after a severe fall); we quickly recognised that a number of stakeholders from different organisations could make the difference. A series of short video edits gave these partners a snap shot of key findings.
Working closely with local GP surgeries, we tested three different awareness-raising campaigns:
Meeting with providers from health, social care, community volunteering and housing services, we ran a series of “falls pathway” mapping workshops. This process mapped out available support services, identified gaps and opportunities for improvements.
We worked with partners to design a blueprint for a new home assessment and reporting service. The Fall Proof service has three core elements:
Please visit www.fallproof.co.uk for more information