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Build a better community

The ultimate goal of community or network building is to bring people together and create a strong sense of togetherness.

To do this well, it's important to understand the issues, needs and motivations of your community or network.

We can help you map out the strategic and creative vision of your platform as well as provide practical day-to-day support.

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Stage 1

Get to know your community.

Building a better community starts by understanding the issues and needs of your users.

Our person-centred discovery methods can help you understand problems in more depth, gain fresh insights and learn about the lived experiences of people.

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Stage 2

Design your community.

The most successful online communities are the ones that offer continued value to their members.

From co-designing your vision, plan and governance to user research, brand development and content creation, we can offer a variety of strategic, tactical and communications support.

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Stage 3

Grow your community.

Launching an online platform is just the beginning of your journey.

You will need to communicate with your members, resolve queries and manage activities. Along the way, you may also need to adapt to change, respond to opportunities and build relationships.

If you need extra help growing your community, we can help with tactical advice or practical day-to-day support.

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Stage 4

Learn and improve.

When you licence our software, we're on hand to help you reach your goals.

Our 'Innovator' and 'Partnership' clients will have access to data and insights for continual improvement. You will also be able to join our network of clients, partners, friends and guests to share best practice and ask for help.

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Get in touch

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Note: Saving as a draft means your activity will be available for you to edit in your dashboard.​

Selecting delete marks your activity as deleted in your dashboard.​

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