Skip to content

The Trust Network

A trust network is made up of people who rely on each other, who trust each other and who share experiences together.

These relationships are built on mutual respect, consistency and a sense of shared purpose. While a person’s trust network often begins with family and friends, the fragmentation of modern life means it increasingly includes - and benefits from including - neighbours, mentors and fellow community members.

A case in point

'Can Do Recovery' (part of Can Do Bristol) is a safe space for people in recovery from drug and alcohol abuse to find reliable, stigma-free support - from people who have been there.

Visit Can Do Recovery

Trust is what makes collaboration possible. When trust exists, people are more willing to show up, share their time, offer their skills and invest in something bigger than themselves. Without it, collaboration struggles to gain momentum.

Many of our clients recognise this. They understand that there’s no such thing as one “big idea” and that engagement comes from a collection of small meaningful interactions that build trust - and with it, momentum.

How to build a trust network:

It's all in the details:

 

  • Start with small, reliable actions: Trust grows from consistency. If people see that you follow through - whether it's responding to a message, showing up to a meeting or delivering on a promise - they're more likely to engage
  • Create opportunities for shared experiences: Whether through volunteering, co-creation workshops or informal meetups, shared moments help form bonds that go beyond transactions.
  • Be transparent and open: Sharing challenges as well as successes builds credibility. When people see the real picture, they're more likely to trust your intentions.
  • Listen actively: People trust those who truly listen and respond with empathy. Make space for others’ voices, especially when designing or delivering community initiatives.
  • Celebrate contributions: Recognising the efforts and achievements of others helps reinforce trust and encourages ongoing participation.

Why this matters

Trust networks turn passive observers into active contributors. People feel safer, more confident and more motivated to get involved when they know they’re part of something reliable and human. This trust leads to more honest conversations, better decisions and stronger outcomes.

In practice, this means:

  • Higher engagement levels over time, not just during moments of crisis.
  • More resilient communities that can adapt, support each other and take initiative.
  • Faster momentum and progress, because people are more willing to share skills, time and resources.
  • A deeper sense of belonging, which makes people more likely to stay involved and bring others with them.

Put simply: if you want community-led change that lasts, build trust first.


Tools for change

Explore our tools for change – practical guides and templates to help you engage stakeholders more effectively.

Trust Mapping Exercise.pdf

Added 9-06-2025 by Robert Woolf
  Sign in to download

Next page: The Support Network

 

0 comments

Please sign in or register to make a comment.

Get in touch

Would you like to save your progress?


Note: Saving as a draft means your activity will be available for you to edit in your dashboard.​

Selecting delete marks your activity as deleted in your dashboard.​

Please sign in or register

Delete my account

Selecting this option will permanently delete your account data. You will no longer have access to your account or any associated information.

If you want to request a copy of your data, please wait until you receive your data before selecting this option.

Connect with __XXX__

Search guide pages

Search activities   Search members  

Community types

Activity types

The 5Ps

Skills

Interests

Sign in to apply your Best Match preferences. Then, click this button to view the activities that match your preferences.

Search Made Open

X hours given for:
Title

Mark page as complete?

Do you want to mark this page as complete before you move over to the next page?

Report this activity?

Help us keep the website safe for everyone to enjoy. Please use this form to tell us what is wrong with this post. Someone will take a look as soon as possible to resolve the issue.

Cookies on Made Open

We use cookies to give you the best online experience.

Select 'Accept all' to agree to all cookies.

Some cookies are essential. Others can be controlled in your cookie preferences.